Privacy Policy

This privacy policy outlines how Smartmates Accounting uses and protects any information that you provide when using this website.

Smartmates Accounting is committed to ensuring that your privacy is safeguarded. If we ask you to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.

Smartmates Accounting may periodically update this policy by revising this page. You should check this page occasionally to ensure that you are comfortable with any changes. This policy is effective from May 2024.

What We Collect

We may collect the following information:

• Name and job title
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

What We Do With the Information We Gather

We collect this information to better understand your needs and provide you with enhanced service, specifically for:

• Internal record-keeping
• Improving our products and services
• Periodically sending promotional emails about new products, special offers, or other information that we think may interest you using the email address you provided
• Occasionally contacting you for market research purposes by email, phone, fax, or mail
• Customizing the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies enable web applications to respond to you as an individual, tailoring its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being visited. This helps us analyze data about webpage traffic and improve our website to better meet customer needs. We use this information solely for statistical analysis, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have control over external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to each website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@smartmatesaccounting.com.au.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think may interest you if you have indicated that you would like this to happen.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to 40 Station Rd, Auburn NSW 2144, Australia.

If you believe any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us at admin@smartmatesaccounting.com.au. We will promptly correct any information found to be inaccurate.

Contact Information: Smartmates Accounting
40 Station Rd, Auburn NSW 2144
Phone: +61424247245 / +61402248436